Let customers speak for us
Care instructions
How do I care for my jewelry?
Stainless steel / 18-karat gold
Clean the jewelry gently with a fresh toothbrush and warm water. Alternatively, you can polish it with the enclosed cloth.
Is there a guarantee?
Yes! We'll take care of your product for one year from the date of purchase in case of material defects. Simply contact us, and we'll send you a replacement. Please note: This warranty does not cover lost items, scratches from normal wear and tear, improper use or storage, or any modifications made by third parties.
How do I use the polishing cloth?
Gently rub the surface of your jewelry with the polishing cloth. Never wash the polishing cloth, as this will cause it to lose its effectiveness. Keep it out of reach of children!
Is it possible to buy personalized jewelry?
Yes. We also make personalized jewelry. Feel free to take a look at our Forever Yours collection.
Shipping & Returns
International shipping
We are pleased to announce that we now officially ship internationally! All orders will be shipped from our warehouse in Germany within 2-3 business days.
Order tracking
Your tracking number will be sent automatically as soon as your order is packed. Please check your spam folder if you haven't received a tracking number within 72 hours of placing your order.
Get in touch
If you have any questions about your order, please contact us. Our customer service is available Monday to Friday from 8:00 AM to 5:00 PM (CET).